Privacy Policy

Responsible party: Happy Pets Care Operator: Jared Oosterhuis Location: Zurich, Switzerland Email: happypetscarehelp@outlook.com Collection and processing of personal data We process personal data that you provide to us when placing an order or contacting us. This includes your name, address, email address, payment information, and order details. This data is processed solely for the purpose of fulfilling your order or handling your inquiry. Hosting & Shop System Our online shop is operated via a professional e-commerce platform. This platform stores data on secure servers in the EU, Canada, or the USA. Technical information such as IP address, browser data, or log data may be processed to ensure the smooth operation of the shop. Payment providers For payments via credit card, PayPal, or other methods offered at checkout, payment data is transmitted directly to the respective payment service provider. We do not store complete payment data such as credit card numbers. Cookies & Tracking Our website uses cookies to provide functionality and improve user experience. The e-commerce platform used may employ analytics tools to evaluate user behavior (e.g., page views, clicks, shopping cart actions). You can disable cookies in your browser at any time. Data Sharing: Your data will only be shared with service providers necessary for order processing, such as shipping providers, payment providers, or technical service providers. No further sharing will occur unless we are legally obligated to do so. Data Transfer to Third Countries: Because we use dropshipping, certain data (e.g., name and delivery address) may be transferred to suppliers outside the EU to fulfill your order. Data Retention Period: We store personal data only as long as necessary for order processing or to comply with legal retention obligations. After that, the data will be deleted or anonymized. Your Rights: You have the right to access, rectification, erasure, restriction of processing, and objection to the processing of your data. To exercise your rights, you can contact us at any time by email: happypetscarehelp@outlook.com